Customer Testimonials

See What Our Customers Are Saying

DealerRater logo
DealerRater Oct 19, 2021
 

It was a good experience. I would go back again and I recommend too family and friends.

Read more at DealerRater

DealerRater logo
DealerRater Oct 16, 2021
 

Everyone from the minute I made my appointment to picking up my car after the service was completed couldn’t have been more nice and helpful! Will always recommend!

Read more at DealerRater

DealerRater logo
DealerRater Oct 15, 2021
 

Ray Skillman Mazda continues to provide great service in a timely manner! All staff are very personable.

Read more at DealerRater

DealerRater logo
DealerRater Oct 15, 2021
 

Great service ...great customer service! They take pride in making sure everything is just fine and that the customer is satisfied.

Read more at DealerRater

DealerRater logo
DealerRater Oct 15, 2021
 

My initial experience with your organization has only been by telephone, to start a recall service on my Suzuki, at this point it has been good.

Read more at DealerRater

Google logo
Google Oct 15, 2021
 

I went in to look for a used car and the whole process was pretty fast.

Read more at Google

DealerRater logo
DealerRater Oct 13, 2021
 

I continue to be pleased with the service I get at the Kia Service department at Ray Skillman Westside Auto Mall. The safe are always friendly and helpful. I appreciate seeing familiar faces each time I return. I do miss Lyndsey though.

Read more at DealerRater

DealerRater logo
DealerRater Oct 12, 2021
 

The staff that awaits you for service is super friendly and consistent. Shout out to Nick for the personalized attention to customers (much appreciated). Overview of service is always thorough with yielding for the customer to address any questions or concerns

Read more at DealerRater

DealerRater logo
DealerRater Oct 12, 2021
 

We always take our car to be serviced here. They carefully look at the car and if something is wrong they notify us and tell us what the charge is before doing the work. We find their prices are fair and they are great to work with.

Read more at DealerRater

DealerRater logo
DealerRater Oct 11, 2021
 

Service mechanics and Nick took care of what could be done on the same day and ordered the parts on two other problems. Nick called my additional warranty and got approval for the no charge repairs. They will set an appointment when the parts are available.

Read more at DealerRater

DealerRater logo
DealerRater Oct 9, 2021
 

Very good visit. The 2 service persons who talked to me at start and finish were very helpful, answered my questions well and were quite friendly. The service was faster than I expected.

Read more at DealerRater

DealerRater logo
DealerRater Oct 8, 2021
 

Service visit went well. Car was serviced and delivered quickly. No problems at all. and some filler words.....

Read more at DealerRater

Google logo
Google Oct 8, 2021
 

Very courteous staff. Keep you updated on what is going on with your car. Explain their findings before the work is started.

Read more at Google

DealerRater logo
DealerRater Oct 6, 2021
 

My older Mazda 3 was totaled in a car crash so we needed to replace it quickly. I called the dealership to find out about their inventory. They checked and told me it was my lucky day because they had a car exactly like I wanted. We live about 2 hours away so we dropped everything , drove to Indianapolis and bought a car!

Read more at DealerRater

DealerRater logo
DealerRater Oct 6, 2021
 

Fast & friendly service (Kia ECU update). Appreciated great communication (status updates) and the complementary wash & vacuum!

Read more at DealerRater

DealerRater logo
DealerRater Oct 2, 2021
 

Awesome experience! Very professional and helpful! I will definitely service my car here for now on!

Read more at DealerRater

DealerRater logo
DealerRater Oct 2, 2021
 

Brought car in for recalls on 2013 Optima Hybrid. Courteous service. Attentive communication/follow up. Waiting room clean. Washed and vacuumed car.

Read more at DealerRater

Google logo
Google Oct 1, 2021
 

Great experience! Everyone was so friendly! Patrick Owens is the guy you NEED to see! He was funny and easy to talk with!

Read more at Google

Google logo
Google Oct 1, 2021
 

Blake & staff were very professional & helpful. Great experience!

Read more at Google

DealerRater logo
DealerRater Oct 1, 2021
 

I needed a new battery and Nick got me in and took care of my request.

Read more at DealerRater

Google logo
Google Sep 30, 2021
 

Every time I have visited this location the customer service is ALWAYS EXCELLENT!! 👌👍😍. Friendly and very knowledgeable employees work here. They ALWAYS make me feel very welcome. Thank you!!

Read more at Google

DealerRater logo
DealerRater Sep 29, 2021
 

Great fast service by associates who greet you. Nice clean comfortable place while waiting for my car. Good explanations on what to expect.

Read more at DealerRater

DealerRater logo
DealerRater Sep 28, 2021
 

Excellent experience - Got me in at appt time for oil change, followed my ramblings about a couple extra things to check on (ie: tire light...possible dripping from the front). Found a slow leak in a tire that could've blown on me at any time...Set me up with their payment plan group (super fast, super easy) so I didn't have to worry about the unexpected part of the expense at that time & could get on my safely. Got all the work done within an hour or so. Technician was delightful & very helpful - Daren ...

Read more at DealerRater

DealerRater logo
DealerRater Sep 26, 2021
 

Had trouble finding the correct brake pads, but persistence paid off. Service Mgr. Patrick Clayton did excellent job as did the mechanic Brandon.

Read more at DealerRater

DealerRater logo
DealerRater Sep 23, 2021
 

Very fast service. Professional & friendly staff. Reasonable prices. This is the second car we have bought here and had serviced here.

Read more at DealerRater

Google logo
Google Sep 23, 2021
 

I was in and out in an hour and they make the process simple and comfortable while you wait. I mean free coffee and fresh cookies would be nice. 😊

Read more at Google

DealerRater logo
DealerRater Sep 20, 2021
 

Excellent service and great attention, good waiting room, the whole area clean and tidy ok

Read more at DealerRater

Google logo
Google Sep 20, 2021
 

We had a wonderful experience purchasing our new vehicle. I spoke with one of the managers, Chloe, prior to coming in person and she was very friendly and helpful. Our sales person, Mark, was a great listener, didn’t pressure us, and was happy to help in any way. The finance manager, Bryan, provided detailed explanations and made sure that our purchase worked with our budget. The entire team made the process easy and enjoyable. We will definitely be returning to this location for any future purchases!

Read more at Google

DealerRater logo
DealerRater Sep 16, 2021
 

Battery went bad on lunch hour ... Arrived a service department around 4:45 ... Had battery installed by 5:30.

Read more at DealerRater

DealerRater logo
DealerRater Sep 16, 2021
 

Alway please with the speed and ease of getting my vehicle service. The wait time is always minimal . Great job.

Read more at DealerRater

DealerRater logo
DealerRater Sep 14, 2021
 

Excellent service in the service department. Friendly, helpful and accommodating. Will return and recommend. Thank you!

Read more at DealerRater

Google logo
Google Sep 12, 2021
 

This was the easiest car buying experience I have ever had. Fantastic customer service and a great selection of cars. Thank you for helping me get my dream car!

Read more at Google

DealerRater logo
DealerRater Sep 10, 2021
 

Excellent service. Ended up being a computer reset after I had changed a battery. No charge! Consistently professional. Work was done when and as promised

Read more at DealerRater

Google logo
Google Sep 10, 2021
 

After my car was towed into the dealership's service area I received a call from Chris. He explained that it had arrived but since they were swamped with work there was no promise of when its problem could be diagnosed. No problem! I was just glad it reached their location. In a few hours I received a call back. A window of opportunity opened & they squeezed me in, found the issue and resolution was in process. My car was ready for pickup same day! The Ray Skillman West service team took great care of me & my vehicle.

Read more at Google

DealerRater logo
DealerRater Sep 9, 2021
 

We have taken several vehicles to Skillman Westside, personally & for work. We have always been treated fairly & the work was done quickly. A couple of years ago, I had a $2,000.00 estimate on my previous truck, a Chevrolet Avalanche, from a different dealership. Skillman solved the problem for less than $100 in less than an hour.

Read more at DealerRater

DealerRater logo
DealerRater Sep 4, 2021
 

The dealership was very nice and clean and very friendly atmosphere also it’s convenient for me just a mile or so down the road

Read more at DealerRater

DealerRater logo
DealerRater Aug 30, 2021
 

I've now purchased 3 vehicles from Ray Skillman, this was my 2nd purchase at this location. This purchase, by far, was my best experience; they listened to my wishes for financing and the process was super smooth, practically in and out.

Read more at DealerRater

DealerRater logo
DealerRater Aug 29, 2021
 

My visit was an excellent one. I received my service in a timely and professional manner. As usual, I was treated with respect and courtesy.

Read more at DealerRater

DealerRater logo
DealerRater Aug 27, 2021
 

Fast and courteous service department! Last minute appointment before a trip. They got me in and took care of problem that might have ruined my trip

Read more at DealerRater

DealerRater logo
DealerRater Aug 26, 2021
 

I appreciate the additional info given to me by Technician, ie, the car battery and other possible parts that will need to be replaced on my next service visit.

Read more at DealerRater

DealerRater logo
DealerRater Aug 25, 2021
 

They got me in and out quickly while honoring the price I had been given.

Read more at DealerRater

Google logo
Google Aug 24, 2021
 
Google logo
Google Aug 23, 2021
 

I have always had a great experience when visiting Ray Skillman

Read more at Google

DealerRater logo
DealerRater Aug 22, 2021
 

Jake my sales guy was great! He really went the extra mile to get me a great deal on a great use car that I really LOVE!! Ask for him!

Read more at DealerRater

Google logo
Google Aug 20, 2021
 

Excellent inventory and customer service. Ask for Jaz. She's the best!

Read more at Google

Google logo
Google Aug 20, 2021
 

Came in for oil change, the service manager was terrific, no pressure or upsetting, work done in a timely manner, nice lounge.

Read more at Google

Google logo
Google Aug 20, 2021
 

I bought my Kia K5 back on July 20, 2021 and I love it!!!! I’ve never been so happy with a car purchase. Nick Blake was wonderful!! He was so helpful with everything. If you’re thinking about purchasing a car, go to Ray Skillman West Side Auto Mall and talk to Nick Blake.

Read more at Google

Google logo
Google Aug 20, 2021
 

My experience at Ray Skillman was out of this world. The salesperson Henry was extremely helpful and was excellent to work with. Everyone at this location went above and beyond my expectations!! I will definitely buy from them again when I need another vehicle!

Read more at Google

DealerRater logo
DealerRater Aug 19, 2021
 

Sales manger, Avery, went above and beyond. Would recommend this place because of his efforts alone.

Read more at DealerRater

Google logo
Google Aug 18, 2021
 

Always great service! On time and professional. Keep up the good work.

Read more at Google

DealerRater logo
DealerRater Aug 12, 2021
 

Chloe Carlson was the best. very helpful, my wife absolutely loved her and loves her Dodge Durango Citadel. Will certainly recommend Ray Skillman west Kia to anyone who wishes to buy a new or used car!!!!

Read more at DealerRater

DealerRater logo
DealerRater Aug 12, 2021
 

They went above and beyond finding what was wrong with my suv. Then fixing it quickly.

Read more at DealerRater

DealerRater logo
DealerRater Aug 10, 2021
 

Quick appts, efficient service, very pleasant staff, very competent service people. I do wish they would include a quick car wash after servicing and also think vacuuming the driver's floor area is a nice service I have had at other dealerships.

Read more at DealerRater

DealerRater logo
DealerRater Aug 3, 2021
 

ALWAYS NICE AND VERY RESPECTFUL AND ALWAYS HELPFUL AND NEVER PUSHY OR RUDE . ALWAYS ASK FOR YOUR THOUGHTS AND GET YOUR OK RO DO A JOB THANKS FOR GREAT WORK

Read more at DealerRater

DealerRater logo
DealerRater Aug 3, 2021
 

The staff were super nice. They where very accommodating to me and my time frame. I never felt rushed and they made my buying experience very pleasent!

Read more at DealerRater

DealerRater logo
DealerRater Jul 31, 2021
 

I was a little disappointed with the listed price of the car on line being less than total deal price when the total price was revealed. It was almost a deal breaker.

Read more at DealerRater

Google logo
Google Jul 30, 2021
 

Everyone was helpful and patient! I had a lot of questions and they were all answered thoroughly.

Read more at Google

DealerRater logo
DealerRater Jul 30, 2021
 

As always, the staff here did a great job servicing our car. We have received nothing but excellent service for the past eight years and counting.

Read more at DealerRater

DealerRater logo
DealerRater Jul 28, 2021
 

I accidentally scheduled my service at the wrong place but they still fit me in and did my service with excellence and kindness! Great work everyone!

Read more at DealerRater

DealerRater logo
DealerRater Jul 27, 2021
 

We have purchased three cars from this dealership. We have had all the service done there on all three cars. We continue to be impressed with the work they have done for us and the friendliness of everyone who works there.

Read more at DealerRater

DealerRater logo
DealerRater Jul 26, 2021
 

I am a long-time service customer and have always had a good experience. Due to staffing challenges It was about 3.5 weeks before I could get an appointment. I did drop my vehicle off early (as I had a family emergency out of town) the team was able to get my car in a little sooner and evaluate its issue so that parts could be ordered. All repairs were made in a timely fashion and for less money than originally quoted, THANKS. (My car is back to driving as it used to)

Read more at DealerRater

DealerRater logo
DealerRater Jul 23, 2021
 

I was able to get a service appointment the same day I called and was in and out in under and hour. Very personable staff.

Read more at DealerRater

DealerRater logo
DealerRater Jul 23, 2021
 

I had a very pleasant experience with all staff. They all worked hard to make sure I was satisfied. They exceeded my expectations. I appreciate them so much!!

Read more at DealerRater

Google logo
Google Jul 22, 2021
 

Grayson made the experiencing of purchasing my first new car easy from start to finish. I would recommend Ray Skillman Westside Auto Mall to anyone looking to purchase a vehicle.

Read more at Google

Google logo
Google Jul 21, 2021
 

Quick and done on time. Great staff. That Henry is great.

Read more at Google

Google logo
Google Jul 21, 2021
 

Fast service. I thought it would be longer since I didn't have an appointment. Oil change and new wipers. Also helped me with some questions that I had. Thanks guys!!

Read more at Google

DealerRater logo
DealerRater Jul 20, 2021
 

My salesman, Henry, was very nice and helpful. I went in to see a particular car and we agreed on a price without hours of haggling. I will definitely recommend your dealership to my friends

Read more at DealerRater

DealerRater logo
DealerRater Jul 19, 2021
 

The entire service team was involved in the servicing/repair of my vehicle. All were friendly and kept me updated on my vehicle status. All problems were or will be resolved in near future. If my assigned service rep was not available another stepped in to answer my questions, give me a new update or that service was completed.

Read more at DealerRater

Google logo
Google Jul 18, 2021
 

First of all, my salesperson Brian, was very easy to work with and a very nice young man. The financing took some time but in the end came out fine. A good experience.

Read more at Google

DealerRater logo
DealerRater Jul 15, 2021
 

The gentleman who helped me at the service desk was very polite and helpful. I had made an appointment online--but it wasn't on the books (I'm sure it was user error), he went ahead and got me in for my service and I was out of there within 45 minutes. I will definitely return for my service needs!

Read more at DealerRater

DealerRater logo
DealerRater Jul 13, 2021
 

David is the epitome of integrity at its finest. While other dealerships were using the smoke and mirror sales tactics, David gave me facts and sound advice. (Advice that was in MY best interest, not the dealerships.) That speaks volumes about David's character. This is my 4th lease with Ray Skillman, because they not only meet, but exceed my expectations EVERY TIME!! David's moral compass is spot-on.

Read more at DealerRater

DealerRater logo
DealerRater Jul 12, 2021
 

I got there 50 minutes early and they went ahead and took my vehicle in. It was there for 2 recalls. They directed me to the showroom waiting room. I watched TV and browsed the internet on my phone. I waited about 1 hour and 45 minutes. Everyone of your employees was very pleasant and knowledgeable. Thanks! Happy Summer!

Read more at DealerRater

DealerRater logo
DealerRater Jul 11, 2021
 

The service department is always the best. The waiting room is always clean. I work for an oil company and they let me use my would oil.

Read more at DealerRater

DealerRater logo
DealerRater Jul 10, 2021
 

Great service. Complete professionalism shown by all involved. Salesperson was engaging, finance discussion was easy to understand and everything was spelled out with ease of understanding. Would recommend to anyone

Read more at DealerRater

Google logo
Google Jul 10, 2021
 

My salesman Andy and his sales manager did a great job meeting my needs and expectations. Were more than willing to work with me to get me the car I wanted.

Read more at Google

Google logo
Google Jul 9, 2021
 

Friendly, courteous service with a smile. I was completely satisfied with my service experience today.

Read more at Google

 

LEAVE US A REVIEW