Customer Testimonials
See What Our Customers Are Saying
Provided a timely appointment for tire repair. They were on time for my appointment and had me in/out in 30 minutes. Agent was nice, customer focused and I left with as a satisfied customer.
I do appreciate the conversation and communication from Justin and Patrick concerning my vehicle. It was, I felt, was a time consuming situation, but they advised me about the work progress of the car and answered my questions.
We have purchased four vehicles from Ray Skillman West Mitsubishi. We also have our vehicle serviced at Ray Skillman MITSUBISHI West. My husband and I will continue our business with MITSUBISHI West and have and will recommend Ray Skillman MITSUBISHI West To our family and friends they are awesome!!
This is my 4th Santa Fe from Ray Skillman. Wonderful dealership. My salesman, Patrick Owen, took care of everything and made my car buying experience fun and effortless. Patrick made sure I knew where everything was at on my new car and took time to answer all my questions. He, too, bought a Santa Fe for his personal car. That shows he believes in what he sells. My finance person, Jake, was wonderful to work with and explained all my options for my loan. When I was done , Justin Bunte, VP and GM, made sure everything was perfect on my ...
Chris and Cassondra are always very friendly and helpful. They always answer my questions and explain what is being done to my car. I enjoy working with both of them!
Good service
Always friendly and helpful, They always eagerly answer any questions I have, I have recommended you guys to several friends.
Came in for a recall on the vehicle, only to find out there were 3 open recalls. They were able to to get 2 out of the 3 taken care. Parts were ordered, and will be taken care of soon. Everyone was very friendly and professional. I worked with Deja, and she was Great!
The wait might be long, but the staff does GREAT work and they are oh so friendly. Mr. Faires an A+++ when it comes to customer service.
Bought 2 vehicles from Ray Skillman. Nick is an awesome salesman, very friendly staff. They do not pressure you. Will keep going there.
I highly recommend getting your vehicle serviced here. Excellent service, professional and friendly staff. They really care about their customers.
Everyone was friendly and professional. I received my vehicle back in the time I was quoted. Received a complimentary care wash as well. Very pleased!
(Translated by Google) Good (Original) Bien
Staff is friendly, competent, and helpful. Being able to view the repairs while looking at video on my phone and to talk directly to the mechanic is convenient and practical.
The most efficient and confidence inducing experience I've had at a care service dept is a very long time. Your staff was professional beginning to end. Thank you.
Excellent and timely service and very very friendly personnel. I’m willing to drive past another Mazda dealer to come here and get my car serviced because of the way I’m treated
They got me in and out quickly. They fixed the problem I bought my vehicle in for and outlined next steps should the repair not hold.
Every person involved in our car-buying experience was exceptional! Jacob really listened to what we were looking for and quickly found several possibilities for us to test drive. Once we’d made our decision, the financing and paperwork all went smoother and quicker than I’d anticipated. I will definitely be back when I’m ready to purchase another vehicle!
Great dealership had an excellent time buying my car with ShaKayla (100% recommend her) and Bruce. Great all around and will be coming back when it's time for the upgrade. They did mark up on MSRP which I'm still meh about but I understand the market we are in.
I was driving through the dealership looking for new vehicles when Broady stepped outside. There was a new Tuscon Hybrid on the lot which I was extremely interested in viewing but did not have the time to check it out. We ended up buying a vehicle from another dealership, but I'd definitely recommend Broady for his patience and kindness. The dealership (as many others) have a 10% markup on vehicles which was disappointing though.
Great service!
I recently purchased a 22 Hyundai Accent. Patrick and Jordy made this the best car buying experience I’ve ever had! They are so personable and not pushy at all. Go see Patrick he really know how to listen to your needs.
Loved my car buying experience in 2020. However, subsequent visits (2) for scheduled service were met with indifferent and callous attitudes. However, my 3rd visit was a refreshing change. The changes in the waiting room (with pretty good coffee and cookies) was a welcome upgrade. But the best change of all is Brantly Batton. A true service oriented person who takes pride in his work and treats customers with respect. The entire atmosphere is different in the service bay now. It is amazing what one person's attitude can do for an entire operation. What ever you are paying Brantly, it's ...
I could not be more pleased. Part was covered by warranty, which I had not even considered, the service given by the service writer/tech was superb.
I took my car in for a flat tire and the service I received was excellent. I was greeted quickly, the tire was repaired within a short time, and I was delighted when I saw my car, as it had been washed and vacuumed. Overall a great experience!
They were quick and made sure they called me. Their customer service has been good so far
I was in for regular maintenance. I was in and out with 45 minutes! Treated very professionally.
I have purchased my last 2 vehicles from them and will again when its time for the next one! They are professional and hospitable at the same time. I can only give 5 stars but 10/10 will buy there again 😃
Absolutely wonderful and great experience, with service Department from Tony May I was very appreciative that Tony took the time to pick up and drop off my vehicle! Patrick was on it with email if i had any questions and Blantly give 5 stars too, installed part just right! Thank you, Donna
Mike and Christian were awesome helping me find a vehicle within my budget!
Brantly and the others who provided excellent service deserve a huge THANK YOU and RAISE.
I was provided with great service and all of the questions I had were answered. I didn't feel like they were trying to get me to "add on" services at all. They were very friendly and the lounge was a great place to wait for my car.
Shakayla was very nice and helped me and was there to the finish line and she got me a car a really wanted thank you so much I'm very happy with my purchase
The oil change and recall was handled efficiently and on time. What they didn't do was check tire pressures. I was there on Thursday and on Monday got a low tire pressure light. I did a quick refill that took care of it. Brantly also let me know I had left a book there so I picked it up next day.
Fast and friendly service! Highly recommend.
Very good experience. The personnel were very friendly and knowledgeable. They kept apprised of every step of the process in getting the right car for me.
You guys did a great job getting the car in and being done close to on time as promised.
Very nice and polite, great service, and called me when service was done. Great service! Great people!😊
My vehicle was worked on in a timely manner and the tech did a great job!
Superb customer service, transparency and support through the purchasing process. I highly recommend Mazda and Ray Skillsman West for anyones next lease or purchase. Thank you Cristian and Michael for all your care.
I purchased a 2019 Mazda which was my first foreign car. Patrick Bradford is an excellent salesman. He listened to what I was looking for and I got a great car.. He explained all the car features to me before my test drive, and then again met with me a few days later to answer more of my questions since a Mazda is completely out of my driving experience. And the finance department was extremely helpful in getting me the best services for what I could afford. This was my first experience with Ray Skillman Auto Mall and I will buy ...
Excellent customer service. I appreciated the videos of the engine and undercarriage of my car. Thank you!
Friendly, efficient and timely service. Pleasant Staff Than You
Everyone at Kia was so nice! They were very helpful! Nothing better than having great customer service!
Nathaniel South was an amazing help to our family listened and helped explore all options he went above and beyond to help us we are so appreciative of all the staff there. From Adam to Josh In financing. We will refer and recommend all our family and friends to this One of a kind unique Dealership. Thank you Lonnie Carroll
Patrick Bradford was fantastic! He didn't pull any punches and did not ask me (not even once!) to come in asap. Patrick did not tell me he could get me a car for a lower monthly payment and show much MUCH higher monthly payments when I went in. I understand that salespeople need to sell because that's their livelihood, but Skillman does not make you feel this way. I know this is not Ray Skillman Westside, but Michael Oberty (I think) was the same way at Ray Skillman Southside. They made suggestions as to what I might do ...
they are nice people. I enjoyed shopping there.Thanx Nate! and Rick Nickerson! I will buy there again.
Tony May has always been very helpful and on top of things I can always rely on him to take care of an issue I have with my vehicle.
I enjoy the quickness and the communication that is always provided when I am at this dealership
I needed to purchase a dependable used car for my son as soon as possible! The sales team really worked with me to achieve my goal! This dealership location is the best. Very professional and efficient. I am very satisfied with the car I purchased for my son. hank you.
wonderful experience buying my first SUV
Another great experience with the staff at Ray Skillman Hyundai. Professional, courteous and worked to solve all of the issues with the vehicle. Good Job. Thank you Deja.
Very courteous and efficient staff.
Awesome people to work with. They know your Hyundai inside and out. Always want to help.
Courteous and easy to deal with. I am very happy with my car. Would go back if i ever needed another car.
Terrance & his partner are excellent workers! very fast & efficient. always a big help as well!
Always get great service experience and advice on keeping my car's equipment working the best it can from Chris Kelly
it was my first visit. they are very quick, friendly and knowledgeable. the video was cool
Excellent salesmanship and financing. Harry and Nate are angels. They took care of everything. Thank you so much.
Always very professional and consistent service on my 2020 Santa Fe.
The Westside Hyundai has a Great team of people to work with that will take care of you and all your vehicles needs.
I went to another dealer and they tried to trap me. The Kia in the Ray Skillman Westside Auto Mall gave me a better price for a car with fewer miles. I walked in knowing what I wanted but they didn’t try to convince me on another vehicle. They of course helped me make sure that’s what I wanted, but they did not try to dissuade me into another one when I pushed back. ShaKayla was my Sales Consultant and she was amazing! I had to leave the first day that I was in, and she perfectly accommodated ...
Had a great experience with everyone there on my two trips therr
Great
Everyone was nice and they did a great job at a reasonable price. Will continue coming back.
The mechanic was very knowledgeable and helpful. The waiting room is nice and clean as well as the restroom.
Took time to hear about my concerns and thoroughly investigated my vehicle to find the issue, which was especially nice after being written off by other dealerships. Quick service, explained the issue well, and gave good advice for what I needed to do going forward. Will definitely go back!!