Customer Testimonials
See What Our Customers Are Saying
Maintenance department is always easy to work with and remember me and my car every time. They know my family also uses the service department and we can talk about him and his car as well.
Always took my 2016 there for service. Have been waiting to see the 2022. Ran into the sales manager and he had a salesman show me one. A few days later test drive it and bought it
Took my vehicle in for a battery check, did not have an appointment but they got me right in and put in a new battery in under an hour. Great service.
I was very pleased with the friendliness and help and honesty of the staff that worked with me. Henry went way above and beyond showing me everything on my car.
Jeff Polley was great to work with. Very happy with the experience and our new Kona. It drives excellent and the price was below other dealers.
Service rep friendly. Good service for work to be done that day. Too bad I have to go back to get the service finished for an out of stock part.
Best car buying and service I have ever had any and all of my questions and concerns. I really like the way they make me feel welcome and that is something you don’t get at most dealerships. I’ll never shop another dealer.
Got me in right away although I didn’t have an appointment. I had a low tire indicator on but they found I had nails in two tires.
Completed work in very good time, were very nice did a wonderful job in a very short time very pleasent attitude and demeanor.the cost was a little bit more than I expected.
New staff but were very knowledgeable. I would of liked service being done faster, but overall good job and customer service. I would like more coupons being available.
I made a service appointment as my brakes were grinding and I was planning on having new headlights installed (lenses are fogging up). Turned out my brakes were ok but needed lubricating. The techs lubed everything that needed lubing and the service department did it at no charge. Goodwill repair. The lights I bought off market were the wrong size but they told me that except for cosmetic reasons there was no real reason to replace them. I sincerely appreciate the service and customer goodwill they provided me. Good job
Personnel are always pleasant, patient and professional. Disappointed with the trade-in practice. Amount of trade-in based on new vs used on purchase no matter the quality of the trade-in
Great service. I have own 1 Amanta, 1 Optium,2 Sorento, and 1 Forte and have had Ray Skillman Kia service all of them for years.
Made buying the car real easy. Great job Scott! Love the Sonata Limited. Would rather drive of this man in my 840 CI BMW thanks again!
It took us about six weeks from the time we decided to buy a car to actually making the purchase. We worked with Barry at the Mazda store and he was very helpful.
Chris Kelly always makes sure I receive excellent service when I take my Santa Fe Sport in for service. And keeps me updated on what my upcoming needs will be.
I have been going to Ray Skillman Mitsubishi since it first became RSM. If I hadn’t been treated well all these years, I would go somewhere else.
Awesome experience! Sales people were extremely friendly and very knowledgeable. I would definitely recommend going here. Patrick Bradford made our experience very stress-free. Detailed our car, washed it, shined the wheels, and filled the tank up!
Nice people and professionals. Will always recommend Rayskillman.Comfortable office. Good sales personnels also. Have bought several cars over the years from them and I have not regretted working with them.
Very happy with my new Mazda CX-5! Adam did a great job explaining the features of my car. I also fell like I got a good deal.
Jake spent a lot of time finding us the right car. He was very helpful and friendly. He continue to help us with the Nav system.
Very good experience, as usual. Everyone is always friendly and courteous! Very thorough and a quality job. Can’t ask for more. Always a pleasant experience with you guys! I've been coming to you for over 10 years and am never disappointed with the visit.
Very good experience, as usual. Everyone is always friendly and courteous! They said it would take approximately one hour and fifteen minutes when it actually only took fifty minutes. Very thorough and a quality job. Can’t ask for more.
Lyndsay is always professional and friendly when handling my s4ervice concerns. She takes the time to listen closely and execute the service toward those issues. Keeps me updated and calls attention to the over all vehicle maintenance level. Always makes me welcome and most importantly gives me confidence in the dealership overall.
Friendly, quick and thorough. Always a pleasant experience with you guys! I've been coming to you for 10 years and am never disappointed with the visit.
Always fast, always reliable. I’ve been coming to this dealer for 10 years, they’re trustworthy. 10/10 would recommend to anyone. Thanks Skillman!
Excellent service,easy buy,accomodate to my budget,vehicle good conditions,Saleman,Great job from Sabath Hall.Acted quickly with minor problem in vehicle,solved itin no time.Thank you.
We called the day before and made an appointment. The sales manager asked which model, what features and what color we were interested. He said he would make sure several would be readily available with what we told them. Keenan, our sales rep, was very friendly, always wore his mask (correctly), listened to what we had to say about getting a new car and quickly had us in vehicle that we described. Unfortunately, the new model's seats were too tight. He found a used one that met what we were looking for exactly and we bought it.
Everyone is always so nice and friendly. All employees great you with a smile. Waiting area and restrooms are always kept clean. I do miss the hot fresh cookies though.
they were friendly, service was great... didn’t take up a lot of time, and explained everything about the service before doing so. highly appreciated
SERVICE IS ALWAYS GREAT AND ALL THE STAFF ARE AWESOME,WILL RETURN FOR ALL MY SERVICE THER IN THE FUTURE. ALWAYS BUY MY CARS THERE
Grayson was very nice and helpful. He let me test drive a few different cars before I found the perfect one. He wasn’t pushy about making a decision. I would recommend friends here.
Quick and easy process. Clean and stylish waiting room. Very professional and friendly staff. Competitive pricing. I will definitely recommend this dealership to friends and family.
Very pleased with experience. Done much quicker than I anticipated. The waiting area is very comfortable. I will be back again when I need service.
I had outstanding/fabulous service from Chris at the Mitsubishi Service Dept. I have never had my car serviced anywhere else and have never will!!
Great dealership whether you’re buying a vehicle or getting one serviced. Friendly courteous and practical in their approach to the customer. Would definitely recommend this dealership.
The service I received was on time and professional. Both of the employees treated me with respect and concern. I have always been happy with the experience here.
Wonderful service and everyone was so helpful. We even got a smiley face on our service receipt! We have a happy car! We thank you!
GREAT PEOPLE TO WORK WITH AT HYUNDAI WESTSIDE SERVICEKTHEY ARE ALWAYS VERY HELPFUL WITH EVERY THING .THANKS TO THEM VER MUCH IM OUTTA WORDS NOW
I have brought my Kia here for repairs since I bought it in 2012. I have always been well taken care of by the service team. It did take 3 visits to resolve this most recent issue, however I was still taken care of efficiently and professionally.
Great experience. I am from Ohio and spoke to Michael Monroe about a used car that was on Autotrader. Michael sent me pictures of the car and explained the car in exact detail. My wife and I drove over to look at the car and Michael had it detailed and pulled inside for us. We ended up purchasing the car and are very happy with the car. Highly recommended Michael Monroe and the dealership. Thanks!
Eric Swihart and Jamie Phillippe provided excellent knowledge diagnosing the reason the check engine light came on. Eric was able to provide a loaner car to drive so I could return to work. Hyundai service staff always courteous when I bring my 2017 Sonata for service.
I recently took my car to Ray Skillman because my check engine light came on. Everyone I spoke with there was so kind and helpful! I also asked for an opinion regarding when I needed new tires and they gave me an honest opinion instead of trying to persuade and sell me new ones.
The service staff is always friendly end knowledgeable. They treat you with kindness and respect. Thank you for the attentive service and always recognizing me whenever I call anx arrive.
Feel they are honest and not trying to tell me my car needs something when it doesn’t. Fees are reasonable. Pleasant, courteous and professional.
I have been to many dealerships and this one is the best by far. The employees are super friendly and whether I am buying or getting my car serviced there is never any pressure to buy more.
This service department has restored my faith in car dealerships. We are always treated fairly and with respect. I’m depending on them now more then ever for continued good customer service.
Great service dep’t. Did all the service work under the allotted time. Got a fair price on a new set of tires. And took care of the recall.
Justin Bunte You have the best staff at Kia. Nick and Lindsay are excellent at there job. They both always offer a warm friendly greeting and wonderful smile. They always take great interest in both of our KIA’S and always see that the job is always 100% done correctly. I never have to go back and have things redone. Sure hope you take the time and share with them how great they repeatedly go the EXTRA MILE.
I purchased my vehicle from this dealership and have been bringing it in for service ever since. Friendly people, great & timely service, honest pricing, easy scheduling. Good job and keep it up!
Great employees. Always a pleasure to come to the Mitsubishi area- whether for service or accompanying someone referred for an auto purchase. All referrals have purchased due to deal & the employees!!!!!!
I don’t recall all the names of the folk who worked with me from the Mazda service department; but they were all friendly and courteous.
Brad was extremely courteous and friendly. That was my first time visiting the dealership for a service and it was very professional and efficient! Thank you.
The appointment was easy to schedule for a time which worked for me. Checking in was also done quickly and the service was completed in a timely manner.
Great service and personnel. Nick super nice. Took care of issue and kept in touch with me. I would recommend your budiness. Good job. Thanks
Hard to trust my car with anyone else. Always very courteous and Jamie is the best .have been getting my oil changed from different establishments since they raised there prices. I can get mobil 1. For the same price of their valvoline
Great, quick service. I was the first to arrive for the day for an oil change and tire rotation, out the door within 30 minutes. Extremely friendly staff.
Called to request service and had an appointment within 30 minutes. Was able to leave the car then come back at my convenience. Excellent job!
Always a good service experience every time. Happy New Year Tony and the Ray skill an West Service Department. See you in six months. Thanks
Everyone is always so friendly. Fast service, no waiting. Thorough explanations and no hesitations to answer questions or find someone who knows the answer. Love my car from Ray Skillman Hyundai.
Great experience.very good deal on an excellent vehicle.probably the best value in an SUV currently on the market.was an easy win Situation
I always receive excellent customer service no matter how busy they are. I am comfortable and confident they'll take care of my car every time I bring it for service or an oil change. Thank you!
Service was very good. it was easy to get in and have it completed in a reasonable time. I will use the service department in the future.
I had an appointment, they were waiting for me, got the work done quickly, took me to my office, picked me up and even washed my car. Couldn't have been a nicer experience.
I got my oil change and 30K service done. I also ask them to check my heater, which wasn't very warm. They said there was a message, and fixed it-it was under warranty. Also got new wiper blades. They also answered some questions that I had. My car has been running very well-no major problems in the 3 years I have had it-just the heater.
No issues, called a few times but no answer so when I got there my car was still up. Lindsay was very professional and not “pushy” to get services done! Informed me to just call back when ready.
I respect and trust Jami Phillippes recommendations. Her advice and recommendations are always welcome I purchased my Tucson at Ray Skillman and they are the only ones I trust to service it
I was very grateful that the car was brought to my home for the lease transaction. Peyton was very helpful in explaining the car. I was very pleased with how it performed.
The service center was great. Everyone is always polite and discounts are very helpful and great. Chris and Tony have given me excellent service. The only thing missing was I didn't receive my inspection report like I normally would get.
I brought my car in for transmission service,I was there about one hour to have work done, the service was excellent, staff was very helpful on keeping me up to date about the service, they also washed my car for me.
Chris is extremely helpful each and every time I call. The staff does a wonderful job of taking care of me and my vehicle. I know I will always be well taken care of whenever I take my vehicle in for service.
I highly recommend Ray Skillman West. The staff was friendly. Nick in the service department was very professional and went the extra mile in providing service.
great customer service in the service department. Lindsey and Nick are wonderful and professional. they treated me with the utmost respect and took care of my every needs.
We have purchased several cars from Ray Skillman Hyandai. We trust Jami to always give us excellent service on our vehicles so makes the decision to come back an easy one.
I received excellent Service, with Ray Skillman, West, the Tech, seem to be well informed and they were great, with their willingness to assist me.
My husband and I had a recent bankruptcy, and RaySkillman Westside Auto had no issues working with us! Aaron Toliver was awesome to work with as well as Chris Kimbro with the finance team! They went above and beyond to get us into the vehicle we wanted and a much better interest rate than we had before! Thank you guys so much!!
Great experience. I enjoyed talking to service people and being able to watch tv was very nice, it is a very comfortable waiting room. Thanks
This is our first time owning a Hyundai, Santa Fe Limited SUV. We have been very pleased with thus vehicle. I have a unique situation with a stiff left leg, and left shoe built-up approximately 6”. Finding a vehicle that worked with my leg was a challenge. This vehicle came through! I have been very happy with the service department. Each person has been very pleasant working with. They have always answered my questions or explained to me what I did not understand. Thank you for taking your time with me.
Everyone there is great to work with. This time Nick was the service writer and greeter. His warm smile and how he makes you feel like family. Also Lindsey is always asking how’s things going on with retirement. We are truly blessed my your team. Just wish I could give a big thank you to the person who performed the service. Nick also done a wonderful job of returning the car clean and road ready. Thanks again Nick. Thanks Ray Skillman Kia for your wonderful employees. See you at the end of the month for our other car. 🚘
I have been taking my Sonata to the dealership since I purchased my vehicle in 2013. The service has always been great ! I have nothing but confidence that any work I have done is needed and I trust Jamie and thank her for all of her help over the years .
Eric was very helpful on the phone prior to my visit and I think the woman’s name was Stephanie who checked me in, she was great
VERY HELPFUL AND FRIENDLY STAFF. MADE ME FEEL WELCOME FROM THE GETGO. I WOULD RECOMMEND THIS SERVICE DEPT. TO ALL. JAMES AS USUAL IS AWESOME!
Ray Skillman West has been accomodating, polite, efficient when I've had work done on my Kia. Thanks so much for a job well done.
Very pleased with service during these complicated times. Was able to drop off car, get a loaner for the day, and return when service complete. All handled with face masks, distancing, etc. Happy with the 60K-mile service also. All the issues addressed. Will return for follow-up services when needed.
Dealership is clean and comfortable. Job was done correctly and employees were helpful and friendly. Car was washed and swept. Cost was reasonable. Great service center
Excellent customer service! So friendly and efficient. So glad I bought a Hyundai! Will drive from Avon to this facility even though there is a closer location!
Ray Skillman has consistently great service. The staff is friendly and the waiting area is clenThere is ample space to work or relax while waiting for your car.
very courteous and work in a timely manner and the price was very reasonable I have no complaints and am very happy with my service performed.
they are friendly helpful and answer your question like they care and want to help' i enjoy that they explain so i know and can make a better decision on my suv
We had an unfortunate mechanical malfunction with our 1 year old Mazda MX5, but Vince Freeman and the Mazda team did everything we could have asked to get us back on the road to complete our road trip. Tail of the Dragon wasn't quite the same in a Chevy Equinox, but we gave it our best. Thanks to all that were involved in getting us back up and running.
Awesome service depth. Nick was very helpful with all my questions. Patience was appreciated. They have been taking care of my vehicle for several years.
Everyone was great - very accommodating, professional and friendly. I had some concerns with an issue on my car and they made sure everything was top notch.
This location always provides top-notch and friendly service. They explain all their work before anything is done. Consistently good. I would recommend to others. A+
I appreciate the clean & comfortable waiting room. All service was done efficiently and was treated very well. Blah blah blah. It’s annoying to be told you have a minimum number of words to type!!!
Customer service reps are always pleasant. They seem to finish the work faster than they say they will. They are on top of recalls and important items.
Service Department was able to explain why steering wheel was making a “whirling” sound. It just happened on the same day as I was taking our Santa Fe in to have the right rear wheel patched. They were aware there was a problem, part ordered and under warranty! Thank you! Staff very easy to work with and awesome at explaining the “worm shaft” issue in the steer wheel.
Great customer service from the phone call to service appt , spot to the end ! Mr Echols and Jake L / top notch service Dept oil change
Easy to set up an appt. and also had follow-up reminder. I had immediate acknowledgment with service clerk and treated with respect and courtesy. The work was done in a reasonable amount if time and done right. I appreciated the free vacuum and car wash! That was a bonus!
Good work friendly people and in a timely way. Review shouldn’t have to be twenty five words Short and sweet is enough for anyone
Great service however there were no refreshments available. I have nothing else to say I have nothing else to say I have nothing else to say
