Customer Testimonials

See What Our Customers Are Saying

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DealerRater Feb 1, 2023
 

Scheduled service was to include oil change and oil filter. My 2017 Sonata has been driven 74,000 miles, and I suspected a new battery made be needed since my Sonata is now 5 1/2 years old. My service advisor, Deja Williams, provided me with price information for the new battery, and also suggested replacing the brakes which she also provided the price information. Replaced both the battery and brakes. Westside Hyundai service department always provides me "top of the line" service when I have my Sonata serviced.

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DealerRater Jan 28, 2023
 

Treat you like family, really care about taking care of YOU. Will always return for great service

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DealerRater Jan 23, 2023
 

Great service!! Very friendly staff that was helpful explaining the service that was completed on car. I use to go to the Kia dealership on US 31, had horrible experience and will never return and will continue to go to your guys location.

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DealerRater Jan 20, 2023
 

Great team to work with. Up front and honest about everything. Worked very hard to put a deal together. I was an out of state buyer and did everything over the phone.

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Google Jan 19, 2023
 

Always fantastic service!!

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Google Jan 19, 2023
 

PATRICK BRADFORD!!!!!! All you need to know! completely out of this world with customer care and service, Thank you.

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DealerRater Jan 18, 2023
 

Oil Change and tire rotation done. Also, received the ratings on service that I might need soon. Chocolate Chips cookies and coffee, TV in waiting room-nice area. Personable and friendly staff.

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DealerRater Jan 18, 2023
 

All the people that work here are great to work with. Very friendly and eager to please.

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Google Jan 18, 2023
 

Service was great, speedy and professional. Thank you

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Google Jan 13, 2023
 

The staff is attentive and professional at all times. Did I mention those delicious cookies 😋

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DealerRater Jan 12, 2023
 

Thank you for continuing to take care of both me and my car Just love the attention

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DealerRater Jan 11, 2023
 

Service does what it says -- provides true service! All are helpful and friendly. Easy to get to.

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DealerRater Jan 10, 2023
 

The salesman is Henry Velasquez and this is the second car i bought from him. He does a great job

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DealerRater Jan 5, 2023
 

Nice, friendly and helpful service people from the time you pull in to the time you leave. Nice comfortable waiting room.

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DealerRater Jan 5, 2023
 

Great experience Lindsey and the mechanics and team are simply amazing. I'm now ready to travel to KY for the arrival of my grandson.

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DealerRater Jan 4, 2023
 

This is the second car I’ve bought from this dealership. I was stress free and I felt comfortable. I never once felt pressured or trapped. I will be back next time I upgrade my cx-5. Jon, Rob and Peyton all went above and beyond to help me get this car and I am very thankful.

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DealerRater Jan 3, 2023
 

My check engine light was one and the car was shaking and making a loud noise. The service department located the issue and fixed it. Everything went well. Thanks.

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Google Jan 1, 2023
 

Brosnan! Was amazing!

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DealerRater Dec 31, 2022
 

I was pleased with the service at Ray Skillman, they got me in with minimal expected wait times. However, I did have a serious problem with my horn that had not worked for two days. However, after spending a few hours at the shop, they told me that my horn was froze. A very surprising ending.

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DealerRater Dec 28, 2022
 

Very rapid service. Professional and aware of my needs. I Will use this dealer for my service needs in the future

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DealerRater Dec 9, 2022
 

Everything went well. No more words necessary. This requirement is nonsense. That's 11 words. Happy now? I would have called it BS but I needed more words.

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DealerRater Dec 3, 2022
 

My wife and I were very happy with the experiece we had. Jon Thornburg was fantastic to deal with. He was very helpful and answered all of our questions. Mike in finanace was also very helpful.

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DealerRater Dec 3, 2022
 

Moses Benavides, Johnny Much, and Peyton Manring were a great team that made our experience positive! We would recommend anyone ask for them personally when visiting Skillman.

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Google Dec 2, 2022
 

Jordan is very chipper and happy to help in anyway she can! Every time I call I always ask for Jordan she brightens my day.

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DealerRater Dec 1, 2022
 

Excellent service dept! Brought in my 2017 recently and Brantly was very helpful and great communication in what was to be expected or needed.

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DealerRater Nov 26, 2022
 

The service team is always friendly. They seem fairly quick with service/repairs, so you're not waiting all day. Nice waiting area.

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Google Nov 18, 2022
 

I've always been able to go right in & get my intended services completed. Customer service is MUCH better than the location on Shadeland.

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DealerRater Nov 17, 2022
 

Excellent experience. The wait was just about right for oil change and tire rotation. Will not hesitate to use this dealership in the future.

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DealerRater Nov 11, 2022
 

Always happy with the service and all the people at Westside. And they can service just about any vehicle.

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DealerRater Nov 8, 2022
 

Great friendly service. Very aware of customers time. Not sure why I have to type so many words.

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DealerRater Nov 8, 2022
 

Everyone in the Kia service area is always so kind and ready to assist when needed.

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DealerRater Nov 6, 2022
 

Great service. Professional. Quick service and repair. Good communication. Service dept has always treated me well.

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DealerRater Nov 5, 2022
 

Quick friendly check in and check out service, work done right the first time and in a timely manner.

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DealerRater Nov 1, 2022
 

Professional and no pressure from sales and primary reason we will return. Finance department very fast, thorough, and willing to talk through openly about options. Visited service department with another vehicle and was very impressed with customer service and speed of service done. Highly recommend! xxxxxxto Broady, Jake, and Sarah (service)

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Google Oct 30, 2022
 

I’ve bought two cars here in the last 15 years and only ever had great service and reasonable prices.

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Google Oct 29, 2022
 

This is the third vehicle I have purchased at Skillman on Pike Plaza in Patrick Owens is always been an excellent sales rep

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DealerRater Oct 27, 2022
 

I’ve been coming to this dealership for 10 years, I bought my very first car from Skillman in 2012. Thanks for always providing the best service

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Google Oct 22, 2022
 

Chris was exceptional, he took his time to answer our question. Josh the Finance Manaher was also exceptional to give us a breakdown of our options.

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DealerRater Oct 14, 2022
 

Great experience every time I come here. Found out that my service rep is the son of a gentleman I knew in high school! Had a great time talking with him and my scheduled appointment was first rate!

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DealerRater Oct 12, 2022
 

I always feel confident that my vehicle will be properly serviced and I appreciate the video that is provided telling me what is being examined on my vehicle. I always wait and typically am in and out in about an hour, but this time it was 1 hour and 40 minutes! I was told that 3 technicians were out -- unless they all had a serious illness (sounded like they were taking vacation time), it doesn't make sense that time off would be allowed to be scheduled at the same time, when it impacts customers like this. I always bring along things ...

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Google Oct 8, 2022
 

I've purchased two cars from Ray skillman one at this location, and one in greenwood and I was very satisfied. I was in and out I would definitely suggest going to Ray skillman if you are looking for a vehicle.

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DealerRater Oct 8, 2022
 

I was treated kindly. It was a friendly, low pressure environment. I knew what i was looking for and I was given all of the support needed to get a good car at a good price.

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DealerRater Oct 5, 2022
 

Excellent service. Very friendly people. I’ll return here for my service needs. Very clean facility!

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DealerRater Oct 4, 2022
 

Deja Williams in service is great. She was super helpful and friendly and got me in and out quickly. I will definitely be back to Ray Skillman Westside Hyundai. They are the best!

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DealerRater Oct 3, 2022
 

Great experience as always. The service department is clean. The staff has a great attitude when I came in. The only issue is the car wash was not working.

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DealerRater Oct 2, 2022
 

Provided a timely appointment for tire repair. They were on time for my appointment and had me in/out in 30 minutes. Agent was nice, customer focused and I left with as a satisfied customer.

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DealerRater Sep 25, 2022
 

I do appreciate the conversation and communication from Justin and Patrick concerning my vehicle. It was, I felt, was a time consuming situation, but they advised me about the work progress of the car and answered my questions.

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Cars Sep 23, 2022
 

We have purchased four vehicles from Ray Skillman West Mitsubishi. We also have our vehicle serviced at Ray Skillman MITSUBISHI West. My husband and I will continue our business with MITSUBISHI West and have and will recommend Ray Skillman MITSUBISHI West To our family and friends they are awesome!!

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Google Sep 23, 2022
 

This is my 4th Santa Fe from Ray Skillman. Wonderful dealership. My salesman, Patrick Owen, took care of everything and made my car buying experience fun and effortless. Patrick made sure I knew where everything was at on my new car and took time to answer all my questions. He, too, bought a Santa Fe for his personal car. That shows he believes in what he sells. My finance person, Jake, was wonderful to work with and explained all my options for my loan. When I was done , Justin Bunte, VP and GM, made sure everything was perfect on my ...

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DealerRater Sep 21, 2022
 

Chris and Cassondra are always very friendly and helpful. They always answer my questions and explain what is being done to my car. I enjoy working with both of them!

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Google Sep 19, 2022
 

Good service

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DealerRater Sep 15, 2022
 

Always friendly and helpful, They always eagerly answer any questions I have, I have recommended you guys to several friends.

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DealerRater Sep 15, 2022
 

Came in for a recall on the vehicle, only to find out there were 3 open recalls. They were able to to get 2 out of the 3 taken care. Parts were ordered, and will be taken care of soon. Everyone was very friendly and professional. I worked with Deja, and she was Great!

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Google Sep 15, 2022
 

The wait might be long, but the staff does GREAT work and they are oh so friendly. Mr. Faires an A+++ when it comes to customer service.

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Google Sep 13, 2022
 

Bought 2 vehicles from Ray Skillman. Nick is an awesome salesman, very friendly staff. They do not pressure you. Will keep going there.

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Google Sep 3, 2022
 

I highly recommend getting your vehicle serviced here. Excellent service, professional and friendly staff. They really care about their customers.

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DealerRater Aug 25, 2022
 

Everyone was friendly and professional. I received my vehicle back in the time I was quoted. Received a complimentary care wash as well. Very pleased!

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Google Aug 18, 2022
 

(Translated by Google) GOOD (Original) Bien

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DealerRater Aug 18, 2022
 

Staff is friendly, competent, and helpful. Being able to view the repairs while looking at video on my phone and to talk directly to the mechanic is convenient and practical.

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DealerRater Aug 14, 2022
 

The most efficient and confidence inducing experience I've had at a care service dept is a very long time. Your staff was professional beginning to end. Thank you.

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DealerRater Aug 11, 2022
 

Excellent and timely service and very very friendly personnel. I’m willing to drive past another Mazda dealer to come here and get my car serviced because of the way I’m treated

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DealerRater Aug 11, 2022
 

They got me in and out quickly. They fixed the problem I bought my vehicle in for and outlined next steps should the repair not hold.

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Google Aug 10, 2022
 

Every person involved in our car-buying experience was exceptional! Jacob really listened to what we were looking for and quickly found several possibilities for us to test drive. Once we’d made our decision, the financing and paperwork all went smoother and quicker than I’d anticipated. I will definitely be back when I’m ready to purchase another vehicle!

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Google Aug 8, 2022
 

Great dealership had an excellent time buying my car with ShaKayla (100% recommend her) and Bruce. Great all around and will be coming back when it's time for the upgrade. They did mark up on MSRP which I'm still meh about but I understand the market we are in.

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Google Aug 4, 2022
 

I was driving through the dealership looking for new vehicles when Broady stepped outside. There was a new Tuscon Hybrid on the lot which I was extremely interested in viewing but did not have the time to check it out. We ended up buying a vehicle from another dealership, but I'd definitely recommend Broady for his patience and kindness. The dealership (as many others) have a 10% markup on vehicles which was disappointing though.

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Google Jul 30, 2022
 

Great service!

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Google Jul 29, 2022
 

I recently purchased a 22 Hyundai Accent. Patrick and Jordy made this the best car buying experience I’ve ever had! They are so personable and not pushy at all. Go see Patrick he really know how to listen to your needs.

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DealerRater Jul 29, 2022
 

Loved my car buying experience in 2020. However, subsequent visits (2) for scheduled service were met with indifferent and callous attitudes. However, my 3rd visit was a refreshing change. The changes in the waiting room (with pretty good coffee and cookies) was a welcome upgrade. But the best change of all is Brantly Batton. A true service oriented person who takes pride in his work and treats customers with respect. The entire atmosphere is different in the service bay now. It is amazing what one person's attitude can do for an entire operation. What ever you are paying Brantly, it's ...

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DealerRater Jul 28, 2022
 

I could not be more pleased. Part was covered by warranty, which I had not even considered, the service given by the service writer/tech was superb.

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Google Jul 27, 2022
 

I took my car in for a flat tire and the service I received was excellent. I was greeted quickly, the tire was repaired within a short time, and I was delighted when I saw my car, as it had been washed and vacuumed. Overall a great experience!

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Google Jul 23, 2022
 

They were quick and made sure they called me. Their customer service has been good so far

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DealerRater Jul 23, 2022
 

I was in for regular maintenance. I was in and out with 45 minutes! Treated very professionally.

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