****UPDATE***** The very next day Blake from Kia read my review and called to apologize about the service I received. He also offered me a free oil change and car wash on my next visit. I can’t say how surprised and pleased I am just for the simple fact they care about customer satisfaction. I absolutely retract my statement about finding another dealership. Anyone who wants and cares to guarantee customer satisfaction will always have my business. Customer service is everything to me. I definitely recommend Ray Skillman. They care. So I’m new to the area, but my warranty contract states that I must get my oil changed only at a Kia dealership. So as soon as I pull in my tire pressure light comes on. I ran over a nail in THEIR driveway. I then had to pay $20 yes $20 for them to plug it along with my $50 oil change. They said with the oil change I get a free car wash and vacuum. It was lightly raining that day so they told me they could not do the wash or vacuum. I asked if they would owe me one. The lady laughed. I’ll be looking for a different Kia dealership next time
Excellent body shop and staff. Work done quickly. High quality.
oil change an tire rotation.
Sales staff was great! Rick was our salesman and he honed in on what car we wanted really quick, a KIA Niro. We’ve been really happy with our experience with Ray Skillman, they worked hard to keep us within our budget, and were a pleasure to work with as well!
These people are great to deal with.
Phone: (317) 293-8060http://maps.google.com/?q=Ray+Skillman+Westside+Kia,5336+W+Pike+Plaza+Rd,Indianapolis,IN